LaaSer and the Internet of Things (IoT)

September 22, 2017
Jon Harmer

A couple of weeks ago, Jon Harmer, CMO of LaaSer, was on a TAG Internet of Things (IoT) Forum panel, talking about smart homes and the future of connected devices in our lives.  Along with representatives from Google, Cox Communications and McKenney’s, Jon discussed how IoT devices are becoming more mainstream, how might winners and losers emerge, the barriers to mainstream adoption as well as many of the implications of these kinds of technology in our lives.


For context – IoT general refers to products that are interconnected and accessible through digital networks.  These products may talk to each other or be standalone, but their network connectivity is a critical element to the homes and offices of the future.


There are innumerable products available to make your home as smart as you want, from Amazon Echo, Google Home, Nest thermostats and cameras, Ring doorbells, Philips Hue light bulbs, to numerous connected smoke alarms (or smart batteries), smart door locks, water/leak detection sensors, motion sensors, connected garage door openers and automation platforms for connecting them all together.


And all of that infrastructure can be helpful to you in an emergency.  We’re working to enable things like “Hey Google, call 911” and your Google Home speaker connects you to your local PSAP and provides them with your accurate location (even which room of the house you are in).  Or having your smart fire alarm contact you when it goes off (if you are on vacation, for example), let you decide if you want to contact 911 and if you do, it connects you to the PSAP for your house, not where you are on vacation. Or having your connected video doorbell and other connected video cameras in your house provide you with a live feed from your house if the alarm goes off and let you contact the appropriate PSAP and give them access to that live video feed so first responders can be better prepared when they get onsite.


Additionally, each of these connected devices, just be the mere fact that they are able to be seen on the network by your phone, enables them to be additional location data points.  If your phone is aware that it’s near a specific Echo Dot or Philips Hue lightbulb, we can be pretty sure that you are in the room with that specific device, giving first responders even better information about where to find you.


At LaaSer, we’re committed to making 911 work effectively and efficiently for everyone, and IoT devices are a huge new element in that equation.